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How EBM Streamlined Claim Handling with Salesflo Core

Discover how EBM enhanced its claim handling process with Salesflo Core. Learn how automation and real-time tracking helped reduce delays, improve accuracy, and strengthen distributor relationships.

Industry:
FMCG

Country:
Pakistan

Solution:
Salesflo Core

Read The Success Story

Challenge

EBM’s claims processing was slow, manual, and error-prone. Paper-based workflows caused long delays, while the lack of brand-based structuring, reporting, and proper approval flows created financial inefficiencies and frustrated distributors.

Solution

EBM adopted Salesflo Core’s Claims Module to digitize the entire claims cycle—from submission to SAP posting. Real-time tracking, structured brand-wise segregation, and bulk approvals helped streamline workflows, improve reconciliation, and boost operational accuracy.

Impact

  • 100% increase in claims value (PKR 170M+ in 12 months)
  • 37% reduction in claim lead time
  • 67% reduction in manpower required
  • 7,028 claims processed from April 2024 to March 2025

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